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Customer Care Center
Monday-Friday 8:00 am-7:00 pm Eastern Time
Saturday 9:00 am-1:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
Fax: 402.957.9041
Holiday Hours


24-Hour Bank-by-Phone System

Access your bank accounts 24/7 through an automated phone system.
Phone: (Toll Free) 855.WITH.AAA (948.4222)


Lost or Stolen Debit Card

Monday-Friday 8:00 am-7:00 pm Eastern Time
Saturday 9:00 am-1:00 pm Eastern Time
Phone: (Toll Free) 855.999.BANK (2265)
After Hours: (Toll Free) 800.472.3272
Outside the U.S.: (Toll Free) 00.1.614.564.5101


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Email Customer Service
For your safety, do not include personal and account information such as account numbers, passwords, PINs or social security numbers when using unsecured email correspondence.
CustomerService@aaabanking.com

Secure Contact

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Nebraska Branch

Full-Service Banking Location
Clocktower Village
827 N. 98th St.
Omaha, NE 68114
Monday-Friday 8:30 am-5:30 pm Central Time
Phone: 402.516.1100
Fax: 402.938.1258

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Michigan Branch

Full-Service Banking Location
Auto Club Trust, FSB
1 Auto Club Drive
Dearborn, MI 48126
Monday-Friday 9:00 am-4:30 pm Eastern Time
Phone: 313.336.4500
Phone: (Toll Free) 888.447.4730
Fax: 313.336.4100

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